Question 1

How do I rent a powerbank?

Accepted Answer

Tap your contactless card, Apple Pay or Google Pay on the reader at the ZAPRIQ station. The powerbank unlocks automatically. Take it and go!

Question 2

Do I need to download an app?

Accepted Answer

No! ZAPRIQ works without an app. Just one tap with your card.

Question 3

How do I return the powerbank?

Accepted Answer

Insert it into any ZAPRIQ station in the network. The system recognizes it and automatically charges the actual time.

Question 4

How much does it cost?

Accepted Answer

The price varies based on rental time. It's automatically charged to your card when you return it.

Question 5

What happens if I don't return it?

Accepted Answer

If the powerbank is not returned within 24 hours, the full amount (about €30) is charged. You essentially purchase it.

Question 6

Can I return it to a different station?

Accepted Answer

Yes! You can return to any ZAPRIQ station, you don't have to go back to where you got it.

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